Terms and conditions

Payment Transactions

All payment transactions are handled by a third party payment gateway whose secure transaction processing environment exceeds industry standards such as PCI DSS. We do not process any payment cards details on our own website.

Room Deposits / Cancellation Policy

Rates require full or partial pre-payment at time of booking, this policy will be displayed next to the rate on booking. Your rate does not include any charges for extras such as hampers; any ordered at the time of booking wil be included with the deposit and/or balance payment. Other extras ordered during a visit must be paid for as incurred.

Accommodation payments are non-refundable. 

Please note the whole farm is a no-smoking area. If any evidence of smoking in a hut is detected following a stay then an additional deep cleaning charge of £25 will be added to your bill and charged to the card used for the booking, payable immediately.

Pets are not allowed in the accommodation.